Shipping Policy
How and where Rabfy ships your customers’ orders, how long it takes, and what happens if something goes wrong in transit.
Last updated: September 25, 2026 · Applies to all sellers using Rabfy (MM Rahman LLC)
At a glance
- ✓ Production: 1–3 business days (made to order)
- ✓ Ships from our US warehouse in Groveland, Florida
- ✓ Destinations: United States and Canada only
- ✓ Tracking added to every order automatically
- ✓ Lost or damaged in transit? Claim within 7 days of delivery
1. Where we ship from
All orders are produced and shipped from the Rabfy warehouse at 137 W Broad St Unit C, Groveland, FL 34736, USA. Products sourced on request from our vendor network may ship from the vendor; the timeline is confirmed with you before you order.
2. Where we ship to
We currently deliver to addresses in the United States and Canada. Orders to other countries cannot be placed. Amazon FBA shipments go to Amazon US fulfillment centers only.
3. Production time
Every order is made to order. Production takes 1–3 business days (Monday–Friday, excluding US federal holidays) from the time the order is paid from your Rabfy Wallet. Peak seasons can add up to 2 business days; we post notices in your dashboard.
4. Delivery times
| Destination | Carrier | Est. delivery after shipping |
|---|---|---|
| United States — Standard | USPS / UPS | 3–7 business days |
| United States — Express | UPS / FedEx | 1–3 business days |
| Canada | DHL | 5–10 business days |
| Amazon FBA (US) | Carrier per Amazon shipment plan | Depends on Amazon receiving |
Delivery times are estimates from the carrier and are not guaranteed. Current shipping rates are shown in your dashboard before you pay for each order.
5. Shipping costs
Shipping is charged per order and deducted from your Rabfy Wallet together with the product cost. Rabfy Store orders: shipping is deducted from the sale before your earnings are paid out. Canadian orders may be subject to import duties or taxes charged by the carrier; unless agreed otherwise, these are paid by the recipient.
6. Tracking
A tracking number is added to every order when it ships. Shopify orders are updated automatically with tracking and marked fulfilled. For custom orders (Amazon, Etsy, eBay, Walmart), copy the tracking number from your Rabfy dashboard to your marketplace.
7. Addresses
You are responsible for giving a complete and correct shipping address. Address changes are free until production starts. If a package is returned to us because of a wrong or incomplete address, we hold it for 30 days and can reship it once you pay the new shipping cost.
8. Lost, stolen or damaged packages
Report the problem within 7 days of the delivery date (for lost packages, within 7 days after the estimated delivery window ends). Open a claim in your dashboard with the order number and clear photos of the item and packaging. Approved claims get a free reprint/reship or a refund to your Rabfy Wallet — see our Refund Policy.
Not covered
- • Packages marked “delivered” to the correct address you provided
- • Delays caused by carriers, weather or customs
- • Claims submitted after the 7-day window
Questions about this policy?
Email support@rabfy.com — we reply within one business day (Mon–Fri, standard US hours).