Effective Date: April 10, 2025
Rabfy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services ("Services"). By using our Services, you consent to the data practices described in this Policy and our Terms and Conditions.
Account Registration: We collect your name, email address, phone number, physical or business address, and business identification information during account creation.
Business Information: Includes your store name, product catalog, pricing details, and payment or bank account information.
Usage Data: Technical data such as your IP address, browser type, device identifiers, and activity logs related to your use of the platform.
Order Information: Name, shipping address, contact information, and order specifics submitted during purchase.
Payment Data: Payment details handled through our secure, third-party payment processors.
Interaction Data: Automatically collected data (e.g., through cookies or tracking technologies) to monitor behavior, improve user experience, and personalize the platform.
Service Provision: To provide and operate our Services, including processing orders, managing accounts, providing customer service, and communicating essential updates.
Platform Optimization: We analyze aggregated, non-personally identifiable data to improve platform functionality, efficiency, and user experience.
Marketing Communications: With your explicit consent, we may send you promotional content. You can withdraw your consent at any time by unsubscribing or adjusting your communication preferences.
Third-Party Service Providers: We only share personal data with trusted third parties—such as payment processors, hosting providers, delivery services and analytics partners—for legitimate business operations and service improvement. These third parties are contractually obligated to handle data securely and lawfully.
Legal Requirements & Data Compliance: Rabfy processes and shares personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We ensure any disclosure required by law is done with the strictest adherence to privacy principles and only when legally mandated.
Sharing Customer Data with You (Sellers): Rabfy currently shares basic customer data with sellers solely to fulfill orders and ensure operational efficiency. We are working on expanding secure access to customer insights, with enhanced controls to protect personal data. Sellers are required to handle this data responsibly and in compliance with all privacy regulations. Updates to this policy will reflect any such changes.
We implement industry-standard data protection measures to ensure the confidentiality, integrity, and availability of your data. These include encryption, access controls, secure servers, and monitoring systems. Our practices comply with international privacy and security frameworks, including the GDPR. While no digital system is completely immune to risks, we are committed to minimizing vulnerabilities and encourage you to take reasonable precautions when using our Services.
We retain personal data only for as long as it is necessary to fulfill the purposes stated in this Policy, or as required by law. You may request access to, correction of, or deletion of your data by contacting us. We will respond in accordance with applicable legal timelines.
If you are located in the European Union or a GDPR-recognized jurisdiction, you are entitled to the following rights:
To exercise your rights, please contact us using the information below.
Rabfy uses cookies and similar technologies to:
You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
Our Services may contain links to third-party websites or services not operated by Rabfy. We are not responsible for the content or privacy practices of such third parties. You should review their privacy policies independently.
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Significant changes will be posted on this page or communicated via email. Continued use of our Services after updates implies acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us at support@rabfy.com.